Privacy Policy for Sky VPN

Effective Date: 22/09/2024

At Sky VPN, we take your privacy seriously. This privacy policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data.

1. Information We Collect

Sky VPN may collect two types of information from users:

1.1 Personal Information:

• Account Information: When you sign up for Sky VPN, we may collect your email address, username, and other identifying information to create and manage your account.
• Payment Information: If you purchase a premium service, we may collect payment details, including billing information. This is processed by secure third-party payment processors, and we do not store your full payment details.

1.2 Non-Personal Information:

• Device Information: We may collect information about the device you use to access Sky VPN, such as device type, operating system, and browser type.
• Usage Data: We collect information about how you use the VPN service, including connection times, the amount of data transferred, and performance metrics. However, we do not collect, log, or monitor your browsing activity or the websites you visit while using Sky VPN.

2. How We Use the Information

Sky VPN uses the information collected for the following purposes:

• To provide, maintain, and improve our VPN services.
• To process payments and manage your subscription.
• To provide customer support and respond to inquiries.
• To monitor usage and ensure the performance and security of our VPN services.
• To notify you of updates, changes, or important information about our services.

3. Log Policy

No Activity Logging:
Sky VPN operates a strict no-log policy. This means we do not log, track, or store any data related to your browsing activities, including the websites you visit or the data you transmit while connected to our VPN.

Connection Logs:
We may collect minimal connection logs, such as timestamps of when a connection was made, the amount of data transferred, and your IP address for troubleshooting and performance improvement. These logs are not linked to any specific browsing activity and are automatically deleted after a short retention period.

4. Data Security

We implement industry-standard security measures to protect your personal data. This includes encryption, firewalls, and secure protocols to prevent unauthorized access, disclosure, or alteration of your information.

5. Sharing and Disclosure

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as payment processors or cloud service providers. These third parties are required to maintain the confidentiality of your information.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

6. Your Rights

As a user of Sky VPN, you have the following rights:

• Access and Update Information: You can access and update your personal information through your account settings.
• Deletion of Information: You can request the deletion of your personal information by contacting our support team. We will respond to your request in accordance with applicable laws.
• Data Portability: You can request a copy of the data we hold about you in a machine-readable format.

7. Cookies and Tracking Technologies

Sky VPN may use cookies and similar tracking technologies to improve your experience and the functionality of our website. Cookies are small text files stored on your device that help us recognize you and enhance your experience. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. If we make material changes, we will notify you by email or through a notice on our website. Your continued use of Sky VPN after the effective date of the changes will constitute your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your information, please contact us at:

Email: cooliyoh.tech@gmail.com